Editor’s Foreword: Take Steps Towards Achieving Resilience

Welcome to the Winter issue of AVAIL, where we share a host of resources to help your organisation become more resilient. Firstly, resilience expert Dr Sandra Bell reveals in a new whitepaper the four things every CEO should know about ransomware – we think you will find her advice enlightening.

Don’t miss our gripping new webinars on crisis communications, how to avoid falling victim to the growing threat of ransomware and surviving the crisis hot seat. We share the experience of customer News UK who were caught up in last year’s London Bridge terror attacks and found themselves in the crisis hot seat for real – see how they fared here.

We strive to get you up-and-running again fast after a business interruption and we are delighted that our game-changing Recovery Execution System, which cuts recovery times by up to 90%, has been granted a patent. We’re also pleased to announce that Sungard Availability Services’ UK Government Cloud Services has been certified with Cyber Essentials Plus for your added peace of mind.

Should you experience a business disruption and need alternative workspace, you will be pleased to learn about continued investment in our workplace recovery centres. This includes the rollout of 7,500 new ultrawide monitors at all shared recovery sites throughout the UK, and the expansion of our Dublin Workplace Recovery Centre. This enables us to offer the full range of Workplace Recovery services to Ireland’s businesses.

With the EU General Data Protection Regulation deadline drawing ever closer, you may be interested to hear what Sungard Availability Services has been doing behind-the-scenes to ensure we meet the new GDPR requirements and how we can help you to do the same.

Elsewhere, we interview new chief marketing officer Kathy Schneider who, we are sure you’ll be pleased to hear, plans to make improving the customer’s experience of Sungard Availability Services a priority.

Finally, I hope you enjoy this issue and welcome your feedback on any aspect of the magazine. Just send your comments to me at AS.UK.AvailEditor@sungardas.com

Jenna Powell

Editor